Terms of service

Last updated: Sept. 29, 2026

Welcome to Fan Fuel Nation — where hometown pride meets bold brews. By shopping on our site, you agree to the following terms and conditions. Please read them carefully.

☕ Product Details

We roast every batch fresh and aim to reflect the unique energy of the communities that inspire us. Please note that:

  • Coffee is a perishable product and may vary slightly in flavor or roast profile.

  • Colors and bag designs may appear slightly different due to screen settings.

  • All product descriptions and pricing are subject to change without notice.

💳 Orders & Payments

All orders must be paid in full at checkout. We accept major credit/debit cards, Shop Pay, Apple Pay, and other secure options provided by Shopify.

Once placed, orders cannot be modified. Double-check your address and selections before confirming.

🚚 Shipping

We roast and ship orders as quickly as possible — typically within 1–3 business days.
For full details, see our Shipping Policy.

We are not responsible for delays caused by shipping carriers, incorrect addresses, or customs (for international orders).

📦 Returns & Refunds

Due to the nature of coffee, we do not accept returns on roasted products. However, if there’s an issue with your order, email us at support@fanfuelnation.com — we’ll make it right.

For eligible merchandise (non-coffee products), requests must be made within 14 days of delivery and items must be unused.

🔐 Privacy

We respect your privacy and protect your personal information. For full details, see our Privacy Policy.

💥 Promotions

Unless stated otherwise:

  • Offers cannot be combined with other discounts.

  • Our Buy 3, Get 1 Free promo applies automatically to qualifying items.

  • Free shipping offers apply to U.S. orders only (as stated in the promotion).

📣 Intellectual Property

All designs, content, and branding on this site are the property of Fan Fuel Nation. They may not be copied, modified, or distributed without our written permission.

Fan Fuel Nation is not affiliated with or endorsed by any college, university, or sports team. All references are community-inspired and legally independent.

Mobile Terms of Service

The Fan Fuel Nation mobile message service (the "Service") is operated by Fan Fuel Nation (“Fan Fuel Nation”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Fan Fuel Nation’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Fan Fuel Nation through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Fan Fuel Nation. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18553504407 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Fan Fuel Nation mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, email support@fanfuelnation.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

📬 Questions?

Reach us at support@fanfuelnation.com. We’re here to help.